If what you'd like to know isn't answered on this page, please email us firstname.lastname@example.org
Votary is proudly vegan, and no Votary products contain any animal derived ingredients. Votary products are approved as cruelty free under the Leaping Bunny Programme.
We do not test any of our ingredients, formulas or finished products on animals. We ensure our products are cruelty-free every step of the way.
Furthermore, we are proud to be Leaping Bunny approved. A global programme, Leaping Bunny requires cruelty free standards over and above legal requirements.
All of our own brand cosmetic and personal care products are approved under the Cruelty Free International Leaping Bunny programme, the internationally recognisable gold standard for cruelty free products. We adhere to a fixed cut-off date policy and proactively monitor our suppliers to ensure that our products continue to adhere to the Leaping Bunny criteria. Our supplier monitoring system is also independently audited.
For more information about Cruelty Free International, Leaping Bunny and Leaping Bunny criteria, please visit www.crueltyfreeinternational.org.
Every company that works for us has a cruelty-free policy.
No. Votary is owned by our two co-founders Arabella Preston and Charlotte Semler who are committed to never testing on animals.
All of our outer paper and card packaging is recyclable.
Our box manufacturers are FSC & PEFC certified, and they support the World Land Trust to offset any emissions produced during manufacture.
We use recyclable glass bottles which also work to preserve our luxurious oils from over-exposure to sunlight and heat. The glass pipette vials can be carefully separated and put in glass recycling. Our plastic pumps are currently not recyclable and we are looking into alternatives.
Our products are packed using brown recyclable paper.
Our gift boxes are packed with recyclable shredded paper.
Votary products are made from a combination of organic and non organic oils and botanical actives, with our priority being the quality of each ingredient. Some of our chosen oils and ingredients are not available organically, or are of inconsistent quality when organic. We hand-pick the best quality ingredients for the best possible results.
Intense Night Oil and Intense Eye Oil contain retinoid which should not be used during pregnancy. All Votary skincare contains less than 2% essential oils, with the exception of Hydrating Body Oil, Body Treatment Oil and Antidote Night Oil. Some women prefer to avoid essential oils and fragrance during pregnancy.
If you wish to avoid fragrance allergens and essential oils our Super Seed Serum, Super Seed Facial Oil, Super Seed Nutrient Cream, Radiance Reveal Mask, Daily Apple Toner, Nutrient Cream Light, Brightening Hyaluronic Serum and Super Sensitive Cleansing Cream do not contain any.
Free from fragrance allergens is the accurate way to say fragrance-free. Super Seed Facial Oil, Super Boost Night Drops, Super Seed Serum, Super Seed Nutrient Cream, Radiance Reveal Mask, Nutrient Cream Light, Super Sensitive Cleansing Cream are all free from fragrance allergens and are designed to be used on even the most sensitive and delicate skin.
Votary Intense Night Oil and Intense Eye Oil contain a particularly gentle, oil soluble form of ester retinoid called Hydroxypinacolone Retinoate at 0.2%.
If you are using the Intense Night Oil or Intense Eye Oil, we advise using them only at night, and we advise against using any other products which contain retinol. We also suggest you use a daily SPF as skin can become more sensitised to sunlight with retinol use.
Products containing retinoid should not be used during pregnancy.
We recommend using a daily SPF whatever skincare you are using. Our facial cleansing oils are brilliant at removing every trace of it, so you can protect your skin from UVA and UVB during the daytime without congesting your skin or making it dull over time.
Palm oil derivatives are present within one or two ingredients we use in Super Seed Nutrient Cream and Super Seed Serum and Intense Overnight Mask. Every ingredient we use is RSPO certified. We continue to work with all our suppliers to source only the most environmentally responsible ingredients in keeping with our vegan and cruelty-free status.
Yes, some do.
Votary Body Treatment Oil contains macadamia nut oil.
Votary Super Seed Nutrient Cream, Pillow Spray, Tinted Lip Gloss and Intense Overnight Mask contain coconut oil which is classified as a nut, a fruit and a seed. Check NCL.
Some Votary products contain an emollient, cetearyl alcohol, which may be sourced from coconut or palm oil. Cetearyl alcohol is found in Super Seed Nutrient Cream, Super Seed Serum, Intense Overnight Mask, Radiance Reveal Mask and Natural Glow Day Cream.
Votary skincare is bottled in facilities which handle other products which may or may not contain other allergens.
For a full, detailed breakdown of what each Votary product contains, please consult the ingredients list on each product page of the website.
Votary products do not contain sesame seeds, but our oils are bottled in an environment which also handles sesame. For a detailed breakdown of what each product contains, please consult the ingredients section on each product page of our website.
VOTARY products, including Super Seed Nutritional Supplement are gluten free and suitable for coeliacs.
Exceptions to this are Super Seed Serum and Intense Overnight Mask which may contain gluten, as the oat extract used may contain gluten.
We have many customers who have found Votary to be transformational if they have these issues. However, all skins are different and we suggest patch testing on a small area of your neck over several days to see how your skin reacts. Our Super Seed Facial Oil, Super Seed Nutrient Cream, Super Boost Night Drops and Super Seed Serum are free from fragrance allergens and are the best place to start. If you buy a Votary product and it does not suit your skin, you can return it to us within 14 days for a full refund. (*We do not refund the cost of postage.)
Roaccutane can make skin dry and sensitive. Any fragranced products – even naturally fragranced ones – are best avoided. Our Super Seed Facial Oil and Super Seed Nutrient Cream are fragrance-free and so can be used by Roaccutane users but we suggest careful patch testing on an area of your neck for a few days first.
VOTARY STORAGE AND USAGE
The Votarist section on our website is packed with product usage information, demos and masterclasses, as well as advice on which products are best suited to your skin or life stage. There’s also lots of information on the benefits of an oil-based skincare routine, and Q and A’s with people for whom Votary is a must-have for happy, healthy skin.
For optimum results, wash at 60 degrees with the detergent of your choice. Use a clean face cloth every day.
We recommend keeping Votary skincare out of direct sunlight and away from heat sources.
This symbol tells you the recommended number of months within which the product should be used after opening, provided the product has been stored under normal conditions and not exposed to extreme temperatures. For example (6M) means you should replace this product 6 months after first opening.
We send out three free samples with your order when you buy from our website. If you buy a Votary product and it does not suit your skin, you can return it to us within 14 days for a full refund. (*We do not refund the cost of postage.)
Not at all. Natural raw ingredients can vary greatly in colour and fragrance. We make all our products in small, fresh batches. This means that there can sometimes be slight differences in colour and fragrance which is in keeping with their natural origins.
For ALL questions on shipping and returns, please click here to be taken to the correct page of our website.
SHIPPING AND RETURNS
We offer FREE UK Shipping with orders over £75. Free shipping worldwide applies on minimum spends. For more details please visit our Shipping Policy.
Please visit our Shipping and Returns page for details on how to return a product. Unfortunately, we do not process exchanges.
We accept the following forms of payment on our website: